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FAQ

  • Can I change or cancel my order?
    Yes, you can, but you must do so within 12 hours after placing your order. Otherwise, we cannot cancel the order. Please contact our customer support team if you need assistance.
  • Are there any fees for returns?
    Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will cover the return shipping costs.
  • Do you offer international shipping?
    Yes, we offer international shipping worldwide to over 200 countires. Please check our shipping policy or contact our customer support team for more information.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are processed securely to ensure your financial information is protected.
  • What is Buyer Protection?
    Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when: The item you ordered did not arrive within the time promised by the seller. The item you received was not as described. The item you received that was assured to be genuine was fake.
  • How can I stay updated on new products and promotions?
    You can subscribe to our newsletter to receive updates on new products, special promotions, and exclusive discounts. Simply enter your email address in the subscription box on our website.
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